Shipping Policy

 

This Shipping Policy describes how Beauty In The Air handles order processing, shipping, and delivery. Please read carefully before placing an order.

Processing Times

All orders are processed within 3 - 5 business days. Orders are not processed, shipped, or delivered on weekends or holidays.

If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.

Shipping Times

• Domestic Shipping (within South Africa): Estimated delivery time is [7-14 business days].
• Domestic Shipping (within US): Estimated delivery time is [7-14 business days].
• International Shipping: Estimated delivery time is [ 14-31 business days]. Delivery may vary depending on customs clearance and the destination country.

Please note: delivery times are estimates and not guaranteed.

Shipping Costs

Beauty In The Air is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

If package is returned to us due to unpaid customs, taxes, or return to the sender, we will refund the cost of the product and retain the shipping charges.

Tracking Information

Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking updates may take [1-3 business days] to appear.

You can track your package using the link provided.

Shipping Restrictions

Certain items may have restrictions depending on the shipping destination (e.g., oversized products, materials restricted by customs).

Damaged, Lost, or Delayed Shipments

We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact the carrier to file a claim.

For missing packages or delayed shipments beyond the estimated timeframe, please contact us at beautyintheaura@gmail.com, and we will assist where possible.

Contact Information

If you have any questions about this Shipping Policy or your order, please contact us at:

📧beautyintheaura@gmail.com